Contact Us

Effective date: August 9, 2026

Contact dripdrop for product information, order status, tracking, cancellation, returns, exchanges, refunds, privacy requests, or website assistance.

Direct support channels

Brand / merchant: dripdrop
Email: Support@dripdrovo.shop
Phone: 620-641-2721
Physical address: 184 Pelham St, Newport, Rhode Island, 02840, United States

Service hours

Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages arriving outside those hours are reviewed on the next business day.

Information that helps us respond

For an order matter, include the order number, purchaser name, item, and a short description. For damage, a reasonable photo may help. Never email a complete payment-card number or other unnecessary sensitive information.

Privacy and accessibility requests

Send privacy access, correction, deletion, copy, or Do Not Sell or Share requests to Support@dripdrovo.shop. You may also contact us about accessibility or another issue using the same verified details.

Hydration order pathway — Support route

The page organizes store responsibilities and customer choices around a hydration-product purchase. It identifies when support is available, which verified channel to use, and what order details help the team respond. This page applies specifically to dripdrop and its selection of electrolyte drink mixes, single-flavor packs, variety boxes, family bundles, event packs, and hydration supplies.

Merchant and support details

dripdrop
Email: Support@dripdrovo.shop
Phone: 620-641-2721
Physical address: 184 Pelham St, Newport, Rhode Island, 02840, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).